Installation FAQ
Installation & Hardware FAQs
Questions
Answers
How should I mount the device in the vehicle or asset?
Transight devices support multiple mounting options such as:
• Adhesive pads
• Zip ties
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Are the devices water and dust resistant?
Yes. Entry-level trackers are IP54-rated, while rugged models offer IP67 protection.
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How do I know if the device is powered on and connected?
Check the LED indicators:
• Power
• GSM/Network
• GPS
Each LED gives visual feedback on device status.
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Does the device support firmware updates over the air (FOTA)?
Yes. Most devices support FOTA and COTA using GPRS/SMS or the cloud platform.
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Is internet access required during installation?
Yes. Internet is required to verify server connectivity and test protocol communication (e.g., TCP, HTTP, or SMS).
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How do I verify GPS/GNSS functionality during setup?
Ensure:
• Clear view of the sky
• Outdoor environment
Devices use GPS, GLONASS, NavIC, etc., and offer <2.5m CEP accuracy in ideal conditions.
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Can the device be installed on electric vehicles (EVs)?
Yes. Advanced models support wide voltage and low power usage, ideal for EVs.
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What should I do if the device doesn’t come online after installation?
Troubleshooting steps:
• Check power and connections
• Verify SIM/APN settings
• Ensure network signal
• Reboot device
• Observe LEDs
• Contact Transight support if unresolved
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What type of battery is used in Transight devices?
• Most: 3.7V Li-Po, 350mAh–1000mAh
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What are the dimensions and weight of the devices?
• Discovery 4G: 70 × 60 × 23 mm
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What types of sensors are built into the devices?
• 3D/6D Accelerometer
• Gyroscope
• Temperature & Humidity (in some models like AC Datalogger)
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What kind of inputs/outputs are supported?
Varies by model:
• Digital Inputs: Up to 3
• Digital Outputs: Up to 3
• Analog Inputs: Up to 3
• 1-Wire, RS232, RS485, CAN 2.0B, I2C supported in select models
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Do the devices support wireless interfaces?
Yes:
• BLE 4.2
• Cellular: 2G / 4G LTE Cat 1
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What types of GNSS systems are supported?
Supports:
• GPS
• GLONASS
• NavIC
• Galileo
• QZSS
• Assisted GNSS for improved startup
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Are hardware protections included?
Yes:
• Over-current & short-circuit
• ESD protection
• Thermal protection in advanced models
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What type of antennas are used?
• Internal: GSM, GPS, BLE
• External: Used in datalogger models (GNSS/GPRS)
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Is hardware tamper protection available?
Yes. Features include:
• Tamper detection alerts
• RTC-based tamper logs
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